COVID - 19 REGULAR UPDATES

UPDATE AS OF 4TH NOVEMBER 2020

Following the latest announcement the studio will be closed until Wednesday 2nd December.  Although this is extremely stressful we must all stand together and do the right thing.  We will be using this time to organise our 2021/2022 diary.   It is bursting with orders due to all of our rescheduled weddings from Spring 2021 onwards.  

If you have not yet secured your production slot please let us know as soon as possible.  All rescheduled wedding dates have had to take priority but we are still very much looking forward to welcoming new couples!  

We have made the decision to not carry out any face to face consultations until next year.  We feel this is the safest option, not only for us, but for our wonderful couples and studio colleagues.

If you wish to book your free consultation we are taking bookings from mid January.  Look forward to welcoming you all again as soon as we are allowed.

Stay safe and we will all get through this together xx

UPDATE AS OF 22ND AUGUST 2020

We have been making many changes over the last few weeks getting ready for our return in September.  Our studio is becoming a Covid Safe Space and we are implementing many new ideas to make it functional ... and more importantly friendly and welcoming.

Most of our weddings have now rescheduled to next year and we feel so sorry for the couples who have had to reschedule for a second time, this is extremely difficult for you all!  We are absolutely committed to supporting you by transferring dates and deposits accordingly.  

We are also looking forward to welcoming new couples into the studio from 7th September.  

Keep smiling and we will all get through this together!  Any concerns or questions please email us at the usual address.  Love J xx

UPDATE AS OF JULY 1ST 2020

Following the most recent announcement - Wedding ceremonies of up to 30 people can now go ahead from July 4th 🙌 However, this does not extend to Wedding Receptions.

With this in mind we are now working on the premise that we will not be returning to the studio until September. No weddings / No work.  Although we are pleased to see we are slowly heading in the right direction.

We do have weddings booked in from end October and we are keeping everything crossed for you all. We will be in a position to continue as normal by this point providing Government guidelines allow.

We are also working hard on being able to offer successful ZOOM consultations. As many of you know we have a hugging, tea giving, friendly approach and distant consultations will not come naturally. We also love the fact you can touch, view our designs ‘up close’ and see the quality of our work. However, we need to think about the future of our business and if this is how it needs to be so be it! The health and safety of our couples will always come first! Don’t worry we have some ideas and will fill you all in in due course 🥰

Please pass the word around that we are very much still here ... raring to go ... and looking forward to getting back to doing what we love!

Thank you so much for your support. Please do not hesitate to get in touch if you have any further questions or concern. Much love as always J 

UPDATE AS OF JUNE 8TH 2020

Hope you are all staying safe and most importantly healthy. As a small business we just wanted to give an update as to what is happening behind the scenes.

We have not only been producing over 2000 free reschedule date cards but we are planning, organising, re-evaluating every aspect of our business. Do not worry this does not mean we will not be offering the Multi Award Winning service we have built up over the last 13 years. It just means we are working on implementing ideas for when we re-open inline with Government Guidelines.

The health and safety of our couples will always come first. Social distancing measures and the new inner workings of our business will all be in place before we return. I’m sure you can imagine this is quite complex.

For example - displays will be a ‘no touch’ rule. We can not deep clean card stock haha. So things like card swatches will be supplied to our couples when they pop out for consultations. These will be in a tray and discarded after every customer. We understand the importance of being able to touch/feel the quality of our product, and this will not change. This is just one of many areas we have had to look at.

Full breakdown will be made available on our website before we re-open. We anticipate this to be September. Providing Government Guidelines allow us to do so. All weddings have now been rescheduled for after this time.

We are still keeping in touch with all of our current couples and will be booking in new weddings ongoing. So please pass the word around as it is such a scary time for us and we want to hit the ground running ... so to speak haha!

Thank you so much for your support. Please do not hesitate to get in touch if you have any further questions or concern. Much love as always J xxx


UPDATE AS OF LOCKDOWN MARCH 23RD 2020 

I am sure you can imagine how difficult it is at the moment and you will all be facing your own individual problems and concerns surrounding these times of uncertainty. I just wanted to reach out to you all and let you know how we intend to help where we can.  Thank you to those who have already been in touch and we will be contacting you on an individual basis moving forward.

WORKING TOGETHER

During this period of uncertainty we would like reassure our couples that we will work with you as best we can to ensure whatever happens we deliver the service you have entrusted in us!  Here is a simple outline of how we intend to do this.


*Wedding Invitations already received*

If you have already received your full Invitation order and have now had to reschedule to a different date we will be offering you 

FREE postponed/rescheduled cards - subject to availability.

These will be an A6 postcard style.   I will do my best to use the card stock we used for your invites to keep some consistency and font style 

if we can.   You will receive a screenshot proof to check prior to printing taking place.

These will be for those who have already received their order and whose wedding is still yet to take place, either to a known revised date, 

or a date that will be confirmed as soon as possible. I have set up a temporary studio at home. I have my printer at home. My laptop at home. All card stock that I felt could be useful. As many C6 envelopes as I had in stock. My plan is to print as many Rescheduled Date cards as I can. As mentioned above these will be FREE of charge to all those who received their Invitations and have had to postpone their date. 

The only thing I ask is that if we go into lock down I may need you to cover postage costs! Providing the postal service remains open. 

I will supply as many envelopes as I can per order, but there may not be enough to provide one per card. 

My supplier has temporarily closed and I can only work with what I have. I will help as much as I can and I know you will only order the quantity that you really need. Thank you to those who have already been in touch.

IF THIS IS YOU - Please email me back with names, new date, preferred card stock (ivory/white/brown) and quantity required. 

 If you do not need envelopes or will only require a few for those you wish to post out, please let me know, as I only have so many in stock. Thank you x

*Wedding Invitations not yet produced*

If you are due to receive your Invitations and you have a production slot booked for the near future 

please let us know if you wish to postpone and/or amend your production slot until you have organised your new date. 

Please do this as soon as possible and before the production slot arrives. We will transfer all deposits paid to your new date.


*Wedding Day Stationery* 

In the event that you unfortunately have had to postpone and/or rearrange your wedding date 

we will transfer any deposits already received to a new production date in line with the new rearranged wedding date.

*Cancellations*

If you are having to cancel your wedding day in its entirety our usual terms and conditions will apply with regards to deposits paid.

I am sure you can all imagine how difficult it is going to be as a small independent business to keep afloat.   We will have no income for the foreseeable future and the government have still not offered any help as yet, but we are hopeful this may come!

We can assure you that after over 13 years working within the Wedding Industry we will not give up easily.  Feeling very emotional right now. We have cried together but we will also get through this together!  Much love as always and hopefully I will be back stronger and with lots of new and exciting designs when this is all over!

Love J @ SilverB xxx

If you have any questions or concerns please email.   Lots of luck to you all and take care xx